Privacy policy
CICICO Boutique is committed to protecting your personal information that you provide to us through our website or directly received from you by other means.
When you purchase through our website, it is an indication that you have read and accepted this Privacy Policy.
1. HOW WE COLLECT YOUR PERSONAL INFORMATION
When you purchase from our online store, as part of the buying and selling process, we collect the personal information you provide us which may include:
- Identity details such as: name and username
- Contact details such as: address, email address and telephone number
- Transaction details such as: payment and product details including previous orders
- Technical information such as: internet protocol (IP) address, location and time zones, operating system and platform
We may also record information about your access and use of our website through the use of internet cookies and google analytics.
2. WHY WE COLLECT YOUR PERSONAL INFORMATION
We collect, hold and use your personal information for purposes, such as, but not limited to:
- To contact and communicate with you
- To deliver ordered products to you
- For payment and billing services
- To run competitions or offer discounts that may be of interest to you
- For marketing including direct marketing about our online store
- For market research and business development
3. DISLOSURE TO THIRD PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
When you click on links on our website, they may direct you away from our store. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.
4. STORAGE AND SECURITY
We are committed to protecting your personal information and have appropriate organisational measures and reasonable precautions to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Personal information transmitted over the internet cannot be guaranteed secure. The transmission of such information via the internet is at your own risk.
5. YOUR RIGHTS AND CONTROLLING YOUR PERSONAL INFORMATION
i) Consent
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
ii) Your Rights
Right to Erasure - You have the right to request that we erase your personal data in certain circumstances. We will endeavour to delete your personal data quickly upon request and if desired make it available to you. Whilst we make every effort to erase your personal data on request, some of your personal data may still exist within our system for purposes.
Right of Access - You have a right to a copy of all the personal data collected in our system in an electronic format. This will include information such as, name, address, phone number and email address along with shipping tracking numbers if applicable.
Right of Rectification - You have the right to request that we rectify any inaccurate or incomplete personal data that we hold about you.
iii) Unsubscribe
If you change your mind and would like to opt out of communications and/or unsubscribe from our email database, please use the unsubscribe button at the bottom of our email communications or contact us here.
6. COMPLAINTS
If you believe we have breached the Australian Privacy Principles Act or the GDPR and wish to make a complaint, please contact us here with your name, email address, telephone number and full details of the alleged breach. We will investigate your complaint within a timely manner and respond to you in writing with the outcome of our investigation.
7. CHANGES AND AMENDMENTS
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and amendments will take effect immediately.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
CICICO Boutique
ABN | 36 118 938 923
Last update : 17 February 2026